Privacy Policy for Tidelands A/C & Refrigeration Inc.

At Tidelands A/C & Refrigeration Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use and safeguard that information, your rights related to communications, and how you can control the data you share with us. Our company specializes in residential and commercial HVAC services throughout Ridgeland, SC, and the surrounding areas. This policy applies to all information collected through our website https://tidelandsairconditioning.com/, via telephone at (843) 705-4822, through email at info@tidelandsairconditioning.com, or through any other method of interaction with Tidelands A/C & Refrigeration Inc.

Information We Collect

Tidelands A/C & Refrigeration Inc. collects personal information that you voluntarily provide to us when you use our website, fill out contact forms, request service, communicate with us by phone or email, or when you interact with our messaging campaigns. The types of data we may collect include:

• Name
• Physical address
• Email address
• Phone number
• Service and inquiry details
• Other information relevant to your interaction with Tidelands A/C & Refrigeration Inc.

How We Use Your Information

Tidelands A/C & Refrigeration Inc. uses your information for the following purposes:

• To provide, operate, and maintain our residential and commercial HVAC services
• To process your service requests and respond to your inquiries
• To communicate with you via phone, email, or SMS regarding scheduling, service updates, and important notifications
• To improve our services and your customer experience
• For internal recordkeeping and compliance with laws and regulations

Data Sharing and Disclosure

Tidelands A/C & Refrigeration Inc. takes your privacy seriously. We do not sell, rent, or share your opt-in data and phone numbers with third parties for marketing or promotional purposes. Your personal information may only be shared under the following circumstances:

• With vendors and service providers who assist us in our operations (and only to the extent necessary to perform those services)
• If required by law, legal process, or government request
• To protect the rights, property, or safety of Tidelands A/C & Refrigeration Inc., our customers, or others

SMS Messaging and 10DLC Compliance

Tidelands A/C & Refrigeration Inc. may use SMS messaging to communicate important information regarding your appointments, service reminders, and company updates. We are fully compliant with 10DLC (10-Digit Long Code) messaging requirements and value your right to privacy and consent in mobile communications.

We do not sell, rent, or share your opt-in data and phone numbers with third parties for marketing or promotional purposes.

SMS Opt-Out Instructions

Your consent to receive SMS communications from Tidelands A/C & Refrigeration Inc. is important to us. You have the right to opt out of messaging campaigns at any time. To stop receiving SMS messages from us:

• Reply “STOP” to any SMS message you receive from Tidelands A/C & Refrigeration Inc.
• Your number will be removed from our messaging list, and you will no longer receive SMS communications from us, except for critical service notifications as required by law.
• If you require further assistance with opting out, you may contact us at info@tidelandsairconditioning.com or call (843) 705-4822.

Security of Your Information

Tidelands A/C & Refrigeration Inc. implements administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, please note that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

Your Rights and Choices

You may review, update, or request deletion of your personal information by contacting Tidelands A/C & Refrigeration Inc. via email at info@tidelandsairconditioning.com or by calling us at (843) 705-4822. We will respond promptly in accordance with applicable laws.

Children’s Privacy

Tidelands A/C & Refrigeration Inc. does not knowingly collect or solicit personal information from children under the age of 13. If you believe we have collected personal information from a child, please contact us immediately so we can take steps to remove such information.

Changes to This Privacy Policy

Tidelands A/C & Refrigeration Inc. may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any updates.

Contact Tidelands A/C & Refrigeration Inc.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Tidelands A/C & Refrigeration Inc.

83 Riley Farms Rd.

Ridgeland, SC 29936

Phone: (843) 705-4822

Email: info@tidelandsairconditioning.com

Website: https://tidelandsairconditioning.com/

Privacy Policy Updates

This Privacy Policy for Tidelands A/C & Refrigeration Inc. was last updated on August 18, 2026.